Frequently Asked Questions

What kind of businesses can Sixteen and The StorySelling Masterclass help?

We cater to a wide range of businesses, from products to services to professionals. For instance, we’ve assisted spa owners, e-commerce entrepreneurs, home bakers, network marketing leaders, personal brands, influencers, and many more in elevating their business strategies.

I'm not tech-savvy, can Sixteen help me succeed?

Absolutely! We provide comprehensive tutorials and teach you how to use all the necessary tools. Our aim is to make the process as seamless as possible for you.

Will I have 1:1 coaching access?

Yes, you will receive one-on-one coaching as part of The StorySelling Masterclass.

Will Sixteen teach me how to grow my followers?

While growing your followers is a potential outcome, it’s not our primary focus. We emphasize sales, strategy, and systems. However, many of our clients do experience an increase in followers as a result of implementing our strategies.

When does the Masterclass start?

The StorySelling Masterclass begins as soon as you register. We have open enrollment throughout the year.

Is this a DIY course?

This is a done-with-you course, and it also includes some done-for-you elements to ensure you get the best results.

What's included in the Done-for-you part?

The done-for-you elements encompass website and e-commerce optimization, a 90-day content strategy, graphic content, chatbot setup, email templates, chat scripts, and a comprehensive brand kit with guidelines.

How long is the StorySelling program?

The course spans a period of 90 days.

What results can I expect from StorySelling?

The results vary based on your business’s current standing. Some businesses might prioritize brand awareness, while others might focus on lead generation or customer conversion. It’s crucial to maintain regular communication with Sixteen to ensure alignment with your goals.

Is there a payment plan for the Masterclass?

Yes, we offer both one-time payments and a 3-month installment plan. We accept both debit and credit cards.

What is the refund policy?

Our refund policy is based on a ‘Do The Work’ principle. This means you must submit all required coursework when requesting a refund. If you don’t provide the necessary coursework within 90 days of enrollment, your refund request will be declined. We prioritize honesty, fairness, and customer satisfaction. Refunds are granted under specific conditions, which include genuine effort on the student’s part and valid reasons for dissatisfaction. For a detailed understanding of situations where refunds are granted or denied, please refer to our comprehensive refund policy guidelines.

Due to the digital nature of our course, Company does not  offer refunds for those who do not do their due diligence to ensure the course is the right fit for them. It is the Client’s responsibility to carefully review our sales page and terms and conditions before purchasing, using, or accessing any of our products and Program. Please note, we do not offer partial refunds for our programs and our exclusive optional Add-On Bonuses are non-refundable under any circumstances. Company follows a “DO THE WORK” refund, as outlined here.