Frequently Asked Questions
We cater to a wide range of businesses, from products to services to professionals. For instance, we’ve assisted spa owners, e-commerce entrepreneurs, home bakers, network marketing leaders, personal brands, influencers, and many more in elevating their business strategies.
Absolutely! We provide comprehensive tutorials and teach you how to use all the necessary tools. Our aim is to make the process as seamless as possible for you.
Yes, you will receive one-on-one coaching as part of The StorySelling Masterclass.
While growing your followers is a potential outcome, it’s not our primary focus. We emphasize sales, strategy, and systems. However, many of our clients do experience an increase in followers as a result of implementing our strategies.
The StorySelling Masterclass begins as soon as you register. We have open enrollment throughout the year.
This is a done-with-you course, and it also includes some done-for-you elements to ensure you get the best results.
The done-for-you elements encompass website and e-commerce optimization, a 90-day content strategy, graphic content, chatbot setup, email templates, chat scripts, and a comprehensive brand kit with guidelines.
The course spans a period of 90 days.
The results vary based on your business’s current standing. Some businesses might prioritize brand awareness, while others might focus on lead generation or customer conversion. It’s crucial to maintain regular communication with Sixteen to ensure alignment with your goals.
Yes, we offer both one-time payments and a 3-month installment plan. We accept both debit and credit cards.
Our refund policy is based on a ‘Do The Work’ principle. This means you must submit all required coursework when requesting a refund. If you don’t provide the necessary coursework within 90 days of enrollment, your refund request will be declined. We prioritize honesty, fairness, and customer satisfaction. Refunds are granted under specific conditions, which include genuine effort on the student’s part and valid reasons for dissatisfaction. For a detailed understanding of situations where refunds are granted or denied, please refer to our comprehensive refund policy guidelines.
Due to the digital nature of our course, Company does not offer refunds for those who do not do their due diligence to ensure the course is the right fit for them. It is the Client’s responsibility to carefully review our sales page and terms and conditions before purchasing, using, or accessing any of our products and Program. Please note, we do not offer partial refunds for our programs and our exclusive optional Add-On Bonuses are non-refundable under any circumstances. Company follows a “DO THE WORK” refund, as outlined here.